Support

Have a question about My Special Aflac Duck? Missing a feeling card? Need medical play accessories?

For help with your duck, please contact Sproutel:

• Email: support@sproutel.com
• Toll Free within US: (833) 777-6885

If you are a medical professional, please use this form to request ducks for your hospital.

If you have a question about Aflac’s philanthropic efforts surrounding pediatric cancer and blood disorders, reach out to us at: ContactUs@AflacChildhoodCancer.org